Frequently Asked Questions

Product Questions

What makes Jakob's cable railing systems different from competitors?
Jakob uses premium AISI 316 marine-grade stainless steel for superior corrosion resistance, backed by over 100 years of Swiss manufacturing expertise. Our 1x19 strand construction provides the optimal balance of strength and minimal stretch for railing applications, creating a system that maintains tension and appearance for decades.

How many cables are included in each kit?
Each kit includes 12 pre-assembled cables with all necessary tensioning hardware and a professional cable cutter.

What lengths are available?
Standard kits come in 10ft, 20ft, 30ft, and 50ft lengths to accommodate various project sizes.

Installation Questions

Can I install this system myself?
Yes, the system is DIY-friendly and can be completed with common tools. The kit includes a cable cutter and comprehensive installation instructions.

What happens if I cut the cable too short?
Unfortunately, cut cables cannot be reused with this system. Always measure carefully before cutting.

What tools will I need for installation?
Basic tools required include a drill, appropriate drill bits, wrenches, and a level. The professional cable cutter is included in your kit.

How do I install on stairs?
Stair installations require beveled washers (sold separately) to maintain the proper angle. Please refer to our installation guide for detailed instructions.

Ordering & Support

What if I need a custom length not listed?
Contact our technical team for custom length options on larger projects.

What's the warranty on Jakob cable systems?
Our systems carry a limited warranty against manufacturing defects. Contact customer service for detailed warranty information.

How do I maintain my cable railing system?
Clean with mild soap and water 2-4 times per year. In saltwater environments, more frequent cleaning (every 2-3 months) is recommended. Check tension annually.